warranty period
Aluminum alloy frame, track, tower column, welded structural components: 2-year warranty
Under normal commercial use, free repair/replacement of parts for material and welding process defects, excluding manual on-site visits (some dealers offer free on-site visits).
Spring, rope, tension strap, pulley, roller: 1-year warranty
Belonging to high-frequency vulnerable parts, they should be replaced without artificial breakage, detachment, or quality defects; Normal wear and aging are not within the free range.
Soft cushion made of microfiber leather and sponge: 90 days to 1 year
Cracking and delamination are covered by the warranty; Scratches, sun exposure aging, stains and wear are not covered by the warranty.
Lifetime supply of accessories for the entire machine: After the warranty expires, only the cost of accessories will be charged, without any premium.
Not covered by free warranty
Damage caused by human collision, impact, modified equipment, and non original accessories.
Normal aging and wear of springs, ropes, and leather, as well as high-frequency commercial losses in the studio.
Environmental factors: Exposure to sunlight, moisture corrosion, chemical corrosion of leather and aluminum materials.
Logistics transportation damage requires on-site inspection upon receipt, and logistics damage after signing for is not included in the product warranty.